Return & Refund Policy

We accept cancellation requests made before the order has shipped or production has begun.

If you request a cancellation before shipment or the start of production, the order will be cancelled, and you will receive a full refund.

Once the order has shipped or production has started, we may no longer be able to cancel it.

If you have any questions regarding order cancellation, please contact us as soon as possible at support@varenico.com.

Returns

We accept returns for eligible items.

Customers may request a return within 14 days of receiving their items.

To be eligible for a return, the item must be unused and in the same condition as when you received it. Where applicable, the item should also be in its original packaging.

Proof of purchase or order information may be required to process the return.

Please contact us at support@varenico.com before sending any items back. Do not send items directly to the manufacturer unless explicitly instructed to do so by us.

After reviewing your request, we will provide the appropriate return address and instructions.

Refunds

Once we receive and inspect the returned item, we will notify you via email whether your refund request has been approved or rejected.

If approved, the refund will typically be processed and returned to your original payment method within 1 to 5 business days.

The time it takes for the refund to appear in your account may vary depending on your bank or payment service provider.

Delayed or Missing Refunds

If your refund request has been approved but you have not yet received the refund, please first check your bank or payment account.

You may also wish to contact your payment service provider or bank, as additional processing time may be required.

If you have taken these steps and still have not received your refund, please contact us at:

support@varenico.com

Return Address

Please contact our customer service team at support@varenico.com to obtain the appropriate return address and instructions.