Privacy Policy

Last Updated: September 1, 2026

Shanghai Xiaogang Trading Co., Ltd. (hereinafter referred to as "we" or "us") operates the VARENICO website at https://varenico.com/.

We respect your privacy and are committed to protecting the personal information you provide while using our website.

1. Information We Collect

We may collect the following information when you visit our website, place an order, or contact us:

Name
Email address
Phone number
Billing address
Shipping address
Order information
Payment and transaction information
Information provided when contacting customer service

We may also automatically collect certain technical information, such as your IP address, browser type, device information, pages visited, and general website usage data.

2. How We Use Your Information

We may use the collected information for the following purposes:

Processing and fulfilling orders
Processing payments
Arranging shipping and delivery
Providing customer service
Responding to questions and requests
Sending order confirmations and service-related notifications
Improving our website, products, and services
Detecting and preventing fraud or unauthorized activity
Complying with applicable laws and regulations
3. Payment Information

Payments may be processed through third-party payment service providers.

We generally do not store full payment card details on our own servers. Payment information is processed by the respective payment service providers in accordance with their own privacy and security policies.

4. Cookies

Our website may use cookies and similar technologies to enable basic website functions, remember your preferences, understand website usage, and improve the shopping experience.

5. Information Sharing

We may share necessary information with trusted service providers who assist us in our business operations, including payment processors, logistics and delivery providers, order fulfillment services, website technical service providers, customer service providers, data analytics providers, and advertising service providers.

We may also disclose information when required by law or when necessary to protect our rights, customers, website, or business.

We do not sell your personal information.

6. Data Security

We take reasonable measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of online data transmission or storage can guarantee absolute security. 7. Third-Party Services

Our website may use third-party services or contain links to third-party websites.

These third parties may collect or process information in accordance with their own privacy policies.

8. Children's Privacy

Our website is not intended for children to make purchases independently.

We do not knowingly collect personal information from children in violation of applicable laws.

9. Your Privacy Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal information, including the right to request access to, correction of, or deletion of specific information.

10. Contact Us

Shanghai Xiaogang Trading Co., Ltd.

Email: support@varenico.com

Office Address:

No. 2915 Yanqian Highway, Qingcun Town, Fengxian District, Shanghai, China